What to Expect

As a new client of our practice, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available.  Water, coffee, and tea are available in our reception area and you may browse our retail area while you wait.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

Once in the room, our veterinarian and support staff will perform an examination, answer any of your questions and plan further diagnostics or treatment as necessary.  Our support staff will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up.

We are excited to meet you and your human and animal family members!