About Our Hospital
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I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you arrive for your appointment, please leave your pet in the car.…
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My pet is a handful. Can I pay my bill ahead of time or in the exam room so I don’t have to wait in the lobby after the exam is over?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. Due to the uncertanty of what services or procedures we will provide to…
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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
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I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the correct solution to cure or manage a pet’s condition. Please let us know…
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Is it OK to call with questions about my pet’s health?
Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel free to call or stop by anytime.
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Do you offer any payment plans?
Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. If you have any…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard American Express Discover
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What’s the best way to schedule an appointment?
Please call (907) 479-4791 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
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How do I get my password?
If you are a client of our clinic, you can obtain your password by calling our clinic directly at (907) 479-4791. Our staff will confirm your association as a client…
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Where is your clinic located?
Golden Heart Veterinary Services 615 University Avenue Fairbanks, AK 99709 If you need directions please give the clinic a call and we will help guide you to the clinic.
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